Shipping policy

We ship from Hawaii, which is the most useful thing to know about how long your order will take. Mail leaves the islands slowly, and we would rather tell you that up front than leave you wondering where your book is.

Processing

Every book we sell is signed by hand before it goes out, so orders take 2 to 5 business days to pack and ship. Special editions and personalized copies can take a little longer. You will get a shipping confirmation with tracking as soon as your order is on its way.

Shipping options, and how long they really take

Media Mail is the least expensive option and by far the slowest from here. Expect roughly three to six weeks. It is a fine choice if you are not in a hurry, and most of our orders go this way.

Priority Mail is faster, usually a week or two depending on where you are.

These are honest estimates rather than guarantees. Nothing about mail from Hawaii is precise.

Where we ship

We ship anywhere in the United States, including APO and FPO addresses.

We do not currently offer international shipping through the store. If you are outside the US and want a signed copy, write to us through our contact page and we will see what we can do. We have made it work for readers in Canada before.

Pre-orders and special editions

A pre-order ships when the book is released, not when you order it. The release date is listed on the product page. If your order contains both a pre-order and something already in stock, plan on everything arriving together once the pre-order is ready. We often send the in-stock items ahead when we can, but it is a bonus rather than something to count on.

If something goes wrong

If your tracking has not updated in a while, your book is most likely sitting on a cargo ship somewhere in the Pacific. It will start moving again when it reaches port. This is normal for Media Mail out of Hawaii and it is usually nothing to worry about.

If your order is well past the estimate, or arrives damaged or incorrect, contact us through our contact page and we will sort it out. Damaged and incorrect items are covered by our return policy.