Refund policy

We have a 30-day return policy, which means you have 30 days after your order arrives to request a return.

To be eligible for a return, your item must be in the same condition you received it, unread and undamaged, in its original packaging. You'll also need your receipt or proof of purchase.

To start a return, contact us through our contact page. Returns are sent to:

Magic Side Press LLC
67-1185 Mamalahoa Hwy #D104
PMB 225
Kamuela, HI 96743

Once your return is accepted, we'll send instructions on how and where to send your package. Return shipping is paid by the buyer, except where an item arrived damaged, defective, or wrong, in which case we cover it. Items sent back without requesting a return first cannot be accepted.

Damaged, defective, or wrong items

Please check your order when it arrives and contact us right away if anything is damaged, defective, or not what you ordered. A photo helps us sort it out quickly. We will make it right.

Ding and dent copies

We sometimes offer books with cosmetic damage at a reduced price. Bumped corners, scuffed covers, a crease in the dust jacket. The flaws are described on the listing, and these copies are sold as-is, so they cannot be returned or exchanged.

Items we cannot accept back

Personalized copies (meaning any book inscribed to a specific name at your request), sale items, and ding and dent copies cannot be returned.

Everything else in the shop is returnable under the terms above.

Exchanges

The fastest route is to return the item you have, and once that return is accepted, place a separate order for the one you want.

European Union, 14 day cooling off period

If your order is shipped into the European Union, you have the right to cancel or return it within 14 days, for any reason and without justification. The item must be in the same condition you received it, unread and undamaged, in its original packaging, and you will need your receipt or proof of purchase.

Refunds

We will let you know once we have received and inspected your return, and whether the refund was approved. If it is, you will be refunded to your original payment method within 10 business days. Bear in mind your bank or card company may take additional time to post it.

If more than 15 business days have passed since we approved your return and nothing has arrived, contact us through our contact page.